Privacy Policy

Updated 1 July 2017

Introduction

Bitconnect is concerned about your right to privacy. Therefore, Bitconnect pledges to be responsible when gathering your personal information and to protect your privacy in every possible way. Although, this Privacy Policy is not a contract and does not create any legal rights, however, it does serve as an expression of Bitconnect commitment to protecting private personal information.

It must be borne in mind that Bitconnect reserves the right to change, amend and/or vary this Privacy Policy at any time and will notify users of the same by updating the policy here and by including a “NEWLY UPDATED” label with the “PRIVACY POLICY” link on the web sites governed by this policy for a period of 30 days.

This Privacy notice aims to answer your questions about the sources and kinds of information Bitconnect collects, how it is used, when it may be shared with others, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us and the option to limit our sharing of this data with Bitconnect’s authorized third parties.

This Privacy notice is applicable to all users of Bitconnect website @ www.bitconnect.com.my, as well as its sub domains regardless of the intention and without limitation to Subscription, Corporate Sales, Marketing Research, and Customer Relations/Service.

Information Collection

To ensure that we successfully process your subscription and to effectively manage our business, we collect and maintain personal information about you. We collect customer information from many sources for the purposes of understanding current or new demands, meeting these demands as well as to provide and personalize our services. The means of information collection, among others, are as following:

  • From you; when you voluntarily provide to us or to third party service provider(s) engaged by us;
  • From your browser; when you visit our website and your browser interacts with us;

The personal information we collect about you may include but not limited to the following:

  • Name
  • Email addresses
  • Location
  • Personal information provided via survey, contest, competition or other marketing research efforts
  • Personal information provided to customer-service representatives to research and resolve issues or questions or lodging complain
  • Corporate-contract, employer and/or other corporate affiliation (i.e. employer name, title, address and contact information)

We also collect your information when you make or send job application via our official website @ www.bitconnect.com.my

Use of information collection

Generally, we use your information for administrative purpose e.g. processing, confirming, fulfilling and completing your transactions and requests for our services. In the event there is alteration / change of subscription, we will use information provided by you while making your subscription through our official website @ www.bitconnect.com.my, to contact and notify you of the alteration / change. In addition to this, your information will be used for the purposes of accounting (billing and auditing), statistical and marketing analysis, information systems management, system testing, maintenance and development, operational, support, customer surveys, customer relations and to improve and help us in any future dealings with you, for example by identifying your requirements and preferences.In employment scenario, we would use information that you voluntarily provide to compare against the job specification / criteria we are seeking / intending to employ. Whenever required by law, we will disclose your information to the government bodies or authorities or third parties pursuant to a subpoena or other legal process accordingly. Further, we may also use or disclose your information as permitted by law to protect the rights or property of Bitconnect, our customers, our website, or its users. We may also disclose your information, whether in part or in full, to our contracted or authorized companies such as our data processors. As part of our effort to serve you better, we are constantly enhancing and expanding our services to fulfill your ever-growing needs. In order to realize this business aim, we will from time to time appoint, authorize or contract with strategic business partner. Your information will be disclosed to these business partners, authorized or contracted third party, service providers or advertisers to make available promotions, offers, products or services, which may not belong to us. However, to ensure that you will not receive unwanted communications, only information with regards to promotions, offers, products or services that you selected or marked as interested through our member profile will be shared with the respective business partners, service providers or third parties.

In the circumstances set out in this policy where Bitconnect passes your information to a third party, we will ensure that the security measures that such party has in place in relation to the processing of your data are at least as stringent as those employed by Bitconnect if not better. This does not apply where we are required by law to pass your information to a third party.

In the event we go through a business transition, such as sale of part or all of our assets, merger or acquisition, your information will likely form part of this transition and be transferred.

Contact Information

If you still have questions about our privacy policy, please drop us a message at info@bitconnect.com.my. We request your name, phone number, email address and comments so that we may respond to your concerns effectively and work to improve our service.